Shipping policy

Last updated: July 23, 2026

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 12:00 PM CST may be processed the following business day.

Shipping Rates & Delivery Estimates We offer the following shipping options at checkout:

• Standard Shipping (5–7 business days) — rates calculated at checkout
• Expedited Shipping (2–3 business days) — rates calculated at checkout
• Overnight Shipping (1 business day) — rates calculated at checkout

Free standard shipping is available on qualifying orders — see checkout for current thresholds.

International Shipping We ship internationally to select countries. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Delivery times vary by destination (typically 7–21 business days).

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at [your support email] within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue promptly.

Questions? Reach out to us at info@zeliebeanscoffee.com or visit our contact page.